Processing times can vary depending on the item you've ordered and how many orders are currently being handmade.

Estimated processing times will be provided on individual product listings where applicable.

Please remember that processing time is separate from shipping time. Your shipping timeframe begins once your handmade order has been completed and dispatched.

That's part of the beauty of handmade! 🫶

Every CrochetByBiancaK piece is individually crocheted by hand, meaning there may be small variations in shape, size, stitching, placement or appearance compared with the product photos.

These little differences make every piece unique.

Absolutely! I love bringing crochet ideas to life.

If you're interested in a different colour, personalised design or completely custom creation, please get in touch to discuss your idea.

Custom orders are subject to availability, and pricing and creation times will depend on the requested design.

Please check the individual product description before purchasing an item for a young child.

Where applicable, CrochetByBiancaK offers products with stitched/embroidered eyes for younger children and babies, rather than plastic safety eyes.

Products containing safety eyes or other small components are not recommended for young children due to the potential choking hazard.

Children should always be appropriately supervised when using crochet toys and comfort items.

The yarn used depends on the product, but many CrochetByBiancaK creations are made using beautifully soft plush yarn for an extra cuddly and comforting finish.

Specific materials may be included within individual product descriptions.

Because your item is handmade, gentle care is recommended to help keep it looking its best.

For most crochet pieces, spot cleaning or gentle hand washing is recommended. Avoid harsh detergents, high heat and tumble drying unless the individual product's care instructions state otherwise.

Always allow your item to dry thoroughly before use.

Your order will be shipped once it has been completely handmade, finished and prepared for its journey to you.

You'll receive shipping information once your order has been dispatched.

Remember: made-to-order processing time + shipping time = your total estimated delivery time.

Of course! 🎁

Handmade crochet pieces make beautiful gifts for birthdays, new babies, special occasions or simply as a little comfort for someone you love.

Just remember to order ahead where possible, as all items are made to order and require time to be handmade before shipping.

Because all CrochetByBiancaK products are made to order, please contact us as soon as possible if you need to change or cancel your order.

Once work has begun on your item, changes or cancellations may not always be possible, particularly for customised or personalised products.

As each item is handmade to order, return eligibility may depend on the circumstances and whether the product was customised or personalised.

If there is an issue with your order, please get in touch as soon as possible so we can work with you to find an appropriate solution.

Your rights under Australian Consumer Law are not affected.

CrochetByBiancaK is a small Australian handmade crochet business. 🇦🇺

Every order supports a small business and allows each piece to be individually created with time, care and plenty of love.

I'd love to help! 💗

If your question hasn't been answered here, please get in touch through our contact page or send CrochetByBiancaK a message on social media.